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Based in Portugal. Built for athletes worldwide.
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Mon – Fri: 9:00 AM – 6:00 PM ● Open Now

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Got Questions?

Everything you need to know before hitting the pitch.

Standard delivery takes 5–10 business days. Express options are available at checkout for faster dispatch.

Yes! We ship to over 30 countries. Shipping rates and estimated delivery times are calculated at checkout based on your location.

Absolutely. We offer fully custom kits from as low as 10 units. Visit our Custom Kits page or email Info@japlay.com to get started.

Custom orders typically take 3–4 weeks from design approval to delivery. Rush orders may be available — contact us for details.

We accept returns on unused, unwashed items within 30 days of delivery. Custom and personalised items are non-returnable unless faulty.

Each product page includes a detailed size guide. If you’re between sizes, we recommend going a size up for a comfortable fit during play.

Yes. All JAQ Play products are manufactured to elite standards using performance-grade materials used by clubs at every level of the game.

Yes. Once your order ships you’ll receive a tracking number by email so you can follow your delivery every step of the way.

Our team is ready to help. Drop us a message and we’ll get back to you fast.